Suits You Swimwear Customer Care
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CLICK HERE for some common bikini questions.
Consider your home our dressing room.
When you buy Suits You Swimwear items online, you have the opportunity to try on the item under your own conditions. All of our products can be returned for an exchange or refund except for our Fitness/figure suits, custom orders, g-strings and sale items. If you wish to exchange or return an item, please call us for a return authorization number. (866-855-1011 or 727-784-0844). All tags must be attached to the garments (NO exceptions). Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered CAN NOT be taken back.
In order for us to maintain our low prices, please remit $5.45 to cover postage and handling of your exchange request. All exchanges must be made within 7 days of delivery. Returns must be received no later than 30 days from the date you placed your request for a refund. Your refund may take up to 5 business days from the date we received it from you. We never refund shipping and handling charges. A restocking fee of up to 10% will be charged on returns/refunds.
In the unlikely event that you receive a defective item, we will gladly replace it with the same item with no shipping charge. Absolutely no returns will be accepted for any reason later than 30 calendar days from your order date. We are NOT responsible for lost packages being returned. We are not responsible for packages dropped off and not signed for. Be sure to give us a secured address.
Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered CAN NOT be taken back. If we receive such goods we will return the items to you and charge you for shipping and handling. Any customer doing excessive returns will be taken off our mailing list and no further orders will be accepted. There will be a $25.00 charge on all checks that do not clear or for charges backs. Any fraudulent activities are reported to your local police department for prosecution. Our company name "Suits You" will appear on your credit card statement.